Few things are more important to your family than your residential energy and power service. You can’t afford to compromise on a very basic need – that when you flip the switch, the lights come on. So while you may have heard about energy deregulation in Texas, you may still be in the dark about how it benefits you.
Greater savings, safe delivery, personalized service – if you’re ready to be enlightened by the advantages Stream Energy customers in Texas enjoy, please visit www.streamenergy.net to learn more about the advantages of being a Stream Energy customer and the affordable energy rates we offer.
Stream Intro / Variable Rate Plan (for New Customers Only)
The Stream Intro / Variable Price Plan is for new customers only and is the applied rate for the first invoice. Under this plan, you will receive a guaranteed introductory rate on your first invoice. All subsequent months will be billed at Stream Energy’s then-current Variable Price Rate. Early Termination Fees shall NOT apply and your current rate may fluctuate based on market conditions. Please see the Terms of Service for more information on this product.
Variable Price Plan (Month to Month)
Stream Energy’s Variable Price Plan provides you with a flexible plan with no term contract or early termination fee. This plan allows you to pay for your electricity each month at the current cents-per-kWh rate, which may change at any time depending on market conditions.
Fixed Rate Plan
Texas energy rates will be fixed for the specified term, so that you enjoy the peace of mind that comes with price stability. Early Termination Fees shall apply as specified in your Terms of Service.
For your ease and convenience, Stream Energy has combined our Electricity Facts Label, Terms of Service and Your Rights as a Customer into one handy document. This document will help you make an informed decision to join the Stream Energy family of customers.
If you have any further questions regarding this disclosure, we invite you to contact one of our Customer Service Representatives toll-free at 866-44-STREAM.
In case of emergency or outage, please contact your local wires company directly (see the numbers listed below). They are responsible for maintaining the poles and wires, and for responding to emergencies and power outages.
TIP: Keep the contact number of your local wires company close to your phone, so you can find it easily should you experience a power disruption.
Q: What is the relationship between Stream Energy and Ignite?
Ignite is the network marketing distribution channel for Stream Energy. While Ignite does not technically supply energy service, its Independent Associates are compensated for gathering energy customers on behalf of Stream Energy.
When a customer is recruited by an Ignite Independent Associate, the customer receives his or her energy service from Stream. However, the Ignite Independent Associate serves as the customer’s energy service point of contact and maintains the one-to-one relationship with the customer for as long as he or she stays on Stream Energy service.
Q: Will the reliability of my electric service change with deregulation?
Q: What happens if I have an emergency or power outage?
Q: What has stayed the same in electric service with deregulation?
Q: What has changed in electric service with deregulation?
Q: Do all Texans have the power to choose a new electric provider?