Customer Support

Stream Energy is proud to offer customers premium care and support. Have a question about your bill or want to make a change to your account? Then send us an email, give us a call or mail us a letter.

Georgia Customer & Billing Questions

Customer Service

Phone: 866-543-4642
Hours: 8 a.m. to 11 p.m. ET, Monday – Friday; 9 a.m. to 6 p.m. ET, Saturday
Fax: 214-800-4444
Email: customerservice@streamenergy.net

Stream Georgia Gas

P.O. Box 80681
Atlanta, GA 30366

Commercial Client Services

Phone: 866-543-4642
Hours: 9 a.m. to 5 p.m. ET, Monday – Friday
Fax: 214-481-3737
Email: commercialclientservices@streamenergy.net

Quality Control

English: 866-861-5167
Spanish: 866-861-5560
Hours of Operation: 24 hours a day, seven days a week

 

Maryland Customer & Billing Questions

Customer Service

Phone: 1-877-369-8150
Hours of Operation: 8am to 7pm EST, Monday – Friday
Email: MDcustomerservice@streamenergy.net

Mailing Address for Correspondence

Stream Energy
Attn: Customer Operations
P.O. Box 1376
Baltimore, Maryland 21203-1376

Quality Confirmation

Phone: 1-877-369-8140
Hours of Operation: 24 hours a day, 7 days a week

 

New Jersey Customer & Billing Questions

Customer Service

Phone: 1-877-369-8150
Hours of Operation: 8am to 7pm EST, Monday – Friday
Email: NJcustomerservice@streamenergy.net

Mailing Address for Correspondence

Stream Energy
Attn: Customer Operations
P.O. Box 32070
Newark, New Jersey 07102-0470

Quality Confirmation

Phone: 1-877-369-8140
Hours of Operation: 24 hours a day, 7 days a week

 

Pennsylvania Customer & Billing Questions

Customer Service

Phone: 1-877-369-8150
Hours of Operation: 8am to 7pm EST, Monday – Friday
Email: PAcustomerservice@streamenergy.net

Mailing Address for Correspondence

Stream Energy
Attn: Customer Operations
P.O. Box 7287
Philadelphia, PA 19101-7287

Quality Confirmation

Phone: 1-877-369-8140
Hours of Operation: 24 hours a day, 7 days a week

 

Texas Customer & Billing Questions

Customer Service

Phone: 866-447-8732
Hours: 7 a.m. to 10 p.m. CT, Monday – Friday; 8 a.m. to 5 p.m. CT, Saturday
Fax: 214-800-4444

Stream Energy

Attn: Customer Service
1950 Stemmons Freeway
Suite 3000
Dallas, Texas 75207

Commercial Client Services

Phone: 866-544-0692
Fax: 214-481-3737
Email: commercialclientservices@streamenergy.net

Quality Control

English: 866-861-5167
Spanish: 866-861-5560
Hours of Operation: 24 hours a day, seven days a week